25 April 2021

Learn More About The Ascom Healthcare Platform

 The Ascom Healthcare Platform integrates disparate systems within the healthcare environment to close digital information gaps to help streamline and improve patient care and staff workflows.

Ascom Patient Response System Overview

12 May 2020


In the last 20 years, critical infrastructure security professionals have recognized that their systems are potentially vulnerable to both physical and cyber-attacks. Organizations have invested huge sums to identify and remediate potential vulnerabilities in physical protection systems and computer network operations. Yet, in many ways, physical security and cybersecurity remain separate and independent disciplines. Their analyses are performed by separate teams and documented in separate reports, with remediation plans generated and implemented by separate organizations with very different cultures (e.g., “geeks” versus “cops”).

However, today infrastructure systems consist of both physical and cyber components that interact with one another in complex ways.  Cyberattacks are one of the greatest threats facing global businesses today. Hardly a day goes by that there is not a report of hackers breaching company networks and stealing sensitive customer or personal data.   At ADT Commercial we help enhance your physical and cybersecurity efforts with interactive network managed services. We own two Network Operations Centers (NOC) as part of our Integrated Solutions Division. From the NOC we can design, implement, install, commission, manage, and monitor a separate and dedicated IT network for your security applications. We can also with your IT resources to determine if partitioning your existing network to segment your critical business data from other functions is a better option for your operations. In Addition, our team can help manage broadband connections, guest WiFi, etc.

  • Remote health checks of IP-enabled devices on the network such as cameras, DVRs and NVRs, hard drives, sensors, card readers, and intercoms.
  • Email and voice notification of potential problems or data breach attempts.
  • A data protection and disaster recovery program in place.
  • Remote repair or technician dispatch if a problem is discovered, such as a camera dropping off the network or unusual hard drive usage or failure.
  • Monitoring point-to-point tunnel, local site connectivity, and network up/down status.
  • Monthly health summary reports, annual tests, preventive maintenance, audits, and compliance tracking.
  • Up-to-date firewall and anti-virus software, since we will monitor for new releases/latest patches and automatically install remotely.
  • Monitoring for cybersecurity threats including email breaches.
  • 24/7/365 visibility into your network

Our employees hold certifications in both Cisco and Meraki, providing them with advanced knowledge in designing and implementing an integrated security solution for your business.

For a whitepaper to review the concepts in more detail or to start a conversation call me at (774) 218-5140 or email me at JamesMcDonald@ADT.com.

11 October 2019

08 February 2019

Going to HiMSS19 in Orlando?

The 2019 HIMSS Global Conference & Exhibition, February 11–15, 2019 in Orlando, is the leading health information and technology conference, bringing together 45,000+ professionals from 90+ countries for the education, innovation and collaboration they need to transform health through information and technology – all at one time, all in one place. Choose from 300+ education sessions, 1,300+ vendors, hundreds of special programs and endless networking events.

If you are going, please stop by and see my friends at ASCOM 

11 January 2019

Red Hawk Partners with Ascom

Red Hawk Fire and Security Partners with Ascom to offer sales and support of Ascoms software, applications, devices and infrastructure. 
Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions - anytime and anywhere. Ascom’s mission is to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete and efficient workflows.  Ascom has operating businesses in 18 countries and employs around 1,300 people worldwide.

Key Market Focus
To schedule a demonstration or to discuss further, contact me directly (774) 218-5140 or Email: james.mcdonald@redhawkus.com



22 August 2018

The Cannabis Market is Making Huge Moves & Red Hawk Fire & Security is Committed to Protect Those Assets

Red Hawk is prepared to monitor, control and capture every aspect of any cannabis facility. Our fire and security experts will provide design, planning, deployment, project management, commissioning, training and ongoing service and maintenance. We also believe that cannabis regulations can change quickly and become more severe. We are committed to being the local expert partner with a national presence so our clients can focus on their businesses. Drop me a note at james.mcdonald@redhawkus.com to learn more.

Click Here for more information

09 August 2018


I am excited to announce that I have joined Red Hawk Fire & Security sales department in the role of Solutions Sales Integrator.   I invite you to join me in this exciting new chapter and continue to grow our long-term mutually beneficial partnership. You will enjoy the same commitment and dedication from me, with additional support from a top solutions partner with thousands of successful customer relationships.  In 2012, Red Hawk Fire & Security was formed.  Formerly operating as Chubb Fire and Security, a division of United Technologies Corporation (UTC), Red Hawk has an experienced team of talented industry veterans.  Today Red Hawk Fire & Security is a privately held, American Company with over $220,000,000 in annual sales and 43+ offices around the country that have an unparalleled knowledge of their communities and are committed to protecting businesses of all kinds.
Red Hawk believes that coming from a strong heritage of excellence in the life safety industry and having a clear vision for the future. Red Hawk’s business goals are to help your business grow. We are big enough to provide all the resources you need including innovative technology, forward-facing solutions and proven products, but we are not so big that we aren’t there for you when you need us.  My services start with understanding your needs and then configuring cutting-edge technology to provide solutions for them. However, I don’t stop there. I continue to review, with my team, the latest technology to keep you informed of potential enhancements to your business safety solutions.

Since 2002, when I began this journey, my customers trust has always been my most valuable asset, and I take on that role with the utmost care. Nothing is more important than serving my customers. My goal is to be the trusted partner you can rely on.  At Red Hawk, my team and I can assist you in the design, installation, integration, monitoring and servicing of integrated security, sprinkler, fire and other life safety solutions. We will deliver what you need, and nothing more.  We have the knowledge you need, the expertise you can rely on, a team you can trust.  More than 50,000 companies and institutions across the country rely on the resources, knowledge and reach that the Red Hawk team delivers, and our 1,400+ employees nationwide are ready to provide you with an unmatched customer experience.

To learn more, drop me a note or give me a call, I will then follow up in a week or so to arrange a face-to-face meeting to discuss if Red Hawk can be of assistance now or in the near future.

As always, best regards,

-Jamie McDonald
System Sales Integrator
Red Hawk Fire & Security, LLC
300 Myles Standish Boulevard, Suite 101
Taunton, MA 02780
Phone: (774) 218-5140
LinkedIn Profile:  PhysicalSecurityTechnologist
Licenses: MA-7012-C, RI-5862, CT ELC-0106135-L5

Learn More About The Ascom Healthcare Platform

 The Ascom Healthcare Platform integrates disparate systems within the healthcare environment to close digital information gaps to help stre...